Patient resources and support
Patient Support Center

Patient Resources & Support

Everything you need to prepare for your visit, manage your care, and access useful tools as a rheumatology patient.

Quick Access

Jump to the information you need

Patient Portal

Access your health information securely from anywhere, anytime

View Medical Records

Access your complete health history anytime

Review Visit Summaries

Read notes from your appointments

Message Care Team

Secure communication with your providers

Access Lab Results

View test results as soon as they are available

Schedule Appointments

Book and manage your visits online

Pay Bills Online

View statements and make secure payments

Ready to Get Started?

First-time users will need to create an account. You will receive a registration code during your first visit.

Downloadable Forms

Complete these forms before your visit to save time at check-in

Important Note

Please complete all forms legibly and bring them to your appointment along with your photo ID and insurance card. If you have questions about any form, our staff is happy to help during check-in.

Insurance & Billing Information

We work with most major insurance providers and offer flexible payment options

Accepted Insurance Plans

Major PPO Plans

Including Aetna, Cigna, United Healthcare, and more

Medicare & Medicaid

We accept traditional Medicare and most Medicare Advantage plans

HMO & Managed Care

Please verify in-network status before scheduling

Insurance coverage varies by plan. Contact our billing team to verify your benefits.

Billing Policies

Payment is expected at the time of service

We accept cash, checks, and all major credit cards

Co-pays and deductibles are due at check-in

Payment plans available for qualifying patients

Online bill pay available through patient portal

Telehealth & Virtual Visits

Connect with your care team from the comfort of your home through secure video appointments.

Convenient & Secure

Access care from anywhere with HIPAA-compliant video technology

Follow-Up Appointments

Ideal for medication reviews, test result discussions, and routine check-ins

Same-Day Availability

Often faster access to care when you need medical guidance

Preparing for Your Virtual Visit

1

Ensure you have a device with camera and microphone

2

Test your internet connection before the appointment

3

Find a quiet, private location with good lighting

4

Have your medication list and questions ready

5

Log in 5 minutes early using the link provided

6

Ensure your insurance covers telehealth services

You will receive detailed instructions and a video link via email 24 hours before your appointment.

Schedule a Telehealth Visit

Education & Support Materials

Trusted resources to help you understand and manage your condition

American College of Rheumatology Resources

Access comprehensive patient education materials from the leading organization in rheumatology.

Visit ACR Patient Resources

Frequently Asked Questions

Common questions from our patients

Need Help? Contact Patient Support

Our team is here to assist you with any questions about forms, appointments, billing, or general inquiries.